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6 DigitalTrust Technologies Private Jobs
Delivery/Implemenation Manager
12-15 years
Hyderabad / Secunderabad
1 vacancy
Delivery/Implemenation Manager
DigitalTrust Technologies Private
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
To lead the team(s) responsible for managing customer engagement(s) and achieve the desired levels of customer satisfaction index. The following is the broad customer engagement model:
Functional
- Analyze the requirements & map the same into our product/platform
- Configure/customize the product/platform to suit the requirements
- Handle customer-specific integrations in line with product/platform specifications
- Deliver the customized product/platform and implement the same
- User Acceptance Test (UAT) Sign off and Project Closure
- Enabling customers to GO LIVE
- Post-LIVE technical support in line with Service Level Agreements (SLA)
General
- Effective Project Management, Support/SLA management, Resource/Team Management
- Internal Coordination with Product Development team(s) to ensure effectiveness of customer engagements
Ensuring Customer Satisfaction Index to the desired level(s)
Experience
- 12 to 15 years of experience on multi-dimensional, multi-stakeholder Product/Programme rollouts.
DESIRED SKILLS
- 4-5 years of implementation lead and project management experience.
- Proven track records of delivering projects within scope, budget and timeline.
- Exceptional communication skills to converse with all levels of clients; internal and external.
- Must be proficient in Project Management Tools like MSOffice; Certification in Project Management could be an advantage
- Ability to multi-task, manage multiple priorities, and prioritize appropriately to meet project deadlines.
- Working experience in project execution related risk management
Employment Type: Full Time, Permanent
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Manager salary at DigitalTrust Technologies Private
reported by
1
employee
₹4.5
L/yr - ₹5.8
L/yr
68%
less
than the average Manager Salary in India
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What DigitalTrust Technologies Private employees are saying about work life
based on 7 employees
Flexible timing
Monday to Friday
No travel
Day Shift
DigitalTrust Technologies Private Benefits
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