DigiMark Agency - Client Success Manager - Digital Marketing (2-5 yrs)

- Are you a digital marketing enthusiast with a passion for building powerful client relationships and crafting innovative campaigns? At DigiMark Agency, we're looking for a Client Success Manager who's ready to help clients thrive, exceed their goals, and become digital rockstars.

- If you thrive on creativity, strategic thinking, and delivering results, we want YOU to be part of our dynamic, digital-first team!

What You'll Do:

- Client Growth Champion: Identify upsell and cross-sell opportunities for clients with personalized digital campaigns that boost their success.

- Digital Campaign Innovator: Work with clients to craft digital marketing strategies that deliver tangible results and push their business forward.

- Relationship Builder: Engage with clients through regular meetings, understanding their needs, and ensuring every interaction is a WOW moment.

- Problem Solver: Manage and resolve complex client queries, ensuring seamless collaboration across teams for quick solutions.

- Creative Strategist: Work closely with our in-house Strategy Team to bring innovative campaign ideas to life and keep clients ahead of the curve.

- Engagement Maestro: Organize client roadshows, events, and execute email marketing campaigns that strengthen client relationships and drive engagement.

Who You Are:

- Experienced: 2-5 years in Client Success, Digital Campaign Strategy, or similar roles.

- (Bonus for experience in social or live commerce!)

- Team Leader: Managed small teams (2-3 members), with a knack for inspiring and guiding them to success.

- Communication Genius: Excellent written and verbal communication skills-you're a natural at presenting insights, building relationships, and delivering value to clients.

- Analytical Thinker: Strong with data and analytics, capable of monitoring campaign performance and making strategic adjustments.

- Sales Savvy: Experience in sales or business development? Even better! You know how to spot growth opportunities and make clients excited about new possibilities.