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Campaign Monitoring and Supporting
Digital Alchemy
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Responsible for monitoring daily execution of marketing campaigns, identifying failures and resolving them in a timely manner.
- Setting up schedules to run scripts using various scheduling platforms including defining job plans, setting up dependencies, priorities and monitoring daily job executions.
- Utilising ticket management systems such as JIRA & Autotask to pick up and work on incoming requests.
- Utilising SQL and Unix shell scripts to troubleshoot issues, read logs and identify reasons for failures.
- Communicate with stakeholders to provide updates on issues, root cause analysis and resolution.
Qualification
- 3-4 years of same or relevant experience
- Relevant tertiary qualifications or equivalent industry experience in IT
- Strong in SQL and relational database
- Experience using the ticketing system
- Excellent oral and written communication skills
- Excellent organizational and time management skills
- Ability to work in a cross-functional team environment
- Excellent Coordinator and Good command in English
- Marketing Automation tool knowledge is a Plus
- Adobe support experience is better
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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Monday to Friday
Digital Alchemy Benefits
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