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2 Monolith IMC Digital Account Manager Jobs

Digital Account Manager

1-2 years

Kochi

1 vacancy

Digital Account Manager

Monolith IMC

posted 5mon ago

Job Description

  • Client Communication :
    Create a seamless and comfortable communication channel with clients. Manage day-to-day activities, including regular client interactions and addressing their needs effectively.
  • Requirement Gathering Documentation :
    Collect client requirements with a thorough understanding, document them, and communicate them to internal departments. Ensure all deliverables align with client expectations.
  • Asset Management :
    Manage clients online assets (social media, website content) based on the marketing calendar.
  • Reporting :
    Prepare and maintain management and client reports with accuracy and frequency. Ensure timely completion of daily, weekly, and monthly reports, including social media performance and deliverables status.
  • Social Media Management :
    Handle general social media management, including postings, comments, direct messages, customer FAQs, and alerting clients of any customer issues.
  • Team Collaboration :
    Serve as a bridge between the client and the Monolith IMC team. Communicate creative requirements and coordinate with the larger team for successful delivery of projects.
  • Calendar-Based SM Postings :
    Ensure social media postings are aligned with the content calendar and meet client objectives.
  • Deliverables Tracking :
    Oversee the quality and timeliness of all deliverables, ensuring smooth execution and alignment with client expectations.
  • Standup Meetings :
    Participate in daily and weekly standups, identifying problems and proposing solutions. Facilitate communication within the team.
  • CEO Support and Client Visits: Assist the CEO with meeting preparations and individual meetings as needed. Additionally, participate in client visits, coordinating daily operations, and ensuring effective communication to address client needs.
Experience Requirement :
1-2 years of experience in digital account management, social media, or a related field.
Male candidates are only preferred.
Location : Cochin
Salary as per industry standards.
Highly Preferred Skills:
  • Basics of social media management.
  • Basics of Google Analytics and digital tools.
  • Strong team player with a mindset for innovation and continuous improvement.
Job Features Job Category client coordination, social media communication, Social media management

Employment Type: Full Time, Permanent

Read full job description

What Digital Account Manager at Monolith IMC are saying

What Monolith IMC employees are saying about work life

based on 10 employees
83%
50%
100%
100%
Flexible timing
Alternate Saturday off
No travel
Day Shift
View more insights

Monolith IMC Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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Digital Account Manager

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5mon ago·via naukri.com

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