Manage people for success - provide support to colleagues
Be authentic - build good relationships across the STP landscape at all levels
Find Solutions - Be imaginative in finding solutions to issues move them to action
Connect to the Diageo Purpose - Show pride in Diageo; act as a positive representative of the company and our reputation.
Consistently Deliver Great Performance - Work with your Manager to define clear priorities objectives. Demonstrate brilliant execution
Grow Yourself - Develop and apply self-awareness, grow your capability and experience
Responsibilities
The Customer Excellence Process Transformtion Lead (5B) is responsible for:
Ownership of Improve Agenda globally for Procurement Transformation
Supporting procurement AVP to deliver the current future project portfolio with impact
Support the E-sourcing agenda for procurement and adrive the improved penetration of E-sourcing tools
Support our Catalogue improvement agenda and PR-PO Automation initiatives
Providing Business Analysis SME input to efficiently deliver Projects
Ensuring Project Delivery is aligned to the STP Global Process Framework
Design Implement Leading Edge solution Technology to support the Transformation agenda
Support transformation of the existing procurement process with their knowledge of the best in class, fit for purpose process
Support Transitions with task split validation, documentation review, knowledge sharing
Support in ensuring the process documents are up to date, embedded and process gaps are analysed and fed into process excellence strategy
Support the STP Process Excellence agenda through process improvement, standardisation, simplification and automation
Support standardisation of the COE model within the procurement service line focusing on process streamlining optimisation, effective resource utilization and global standardized ways of working
Individual Contributor role though will need to work alongside various business partners
Effective Business Partnering with Key Stakeholders across Diageo to ensure the insights into their projects change requirements
Top Accountability
Have a customer centric approach and deign thinking ability to focus on bringing best in class customer experience for the Procurement community
Introduce process simplification and automation initiatives
Transition new scope of services
Delivery of STP related projects assigned:
Gap analysis is aligned, reviewed approved
Future design is robust, aligns to STP Global Process Framework is reviewed and approved
Support delivery of STP process improvement pipeline:
Input to support delivery of the STP Improvement Pipeline
Understand the future Process Framework of STP
Supporting team in knowledge gaps:
Provide support to colleagues when required
Champion Compliance agenda across ALL STP Systems Process
Ensure all CARM requirements are met for new process designs
Qualifications and Experience Required
Minimum 10-15 years of experience in Procurement Transformation role
Experience with source to pay Processes and driving continuous improvement is a must
Competent in End user System experience - Coupa , Ariba , CLM , SAP
Have in depth knowledge of core skills like contracting , Strategic sourcing, CLM, Alternative low-costSourcing, Purchasing, SAP MM (PO, material master agreements, Process and people management
PG degree in finance or Business
Six Sigma Belt Certified is an add on.
Knowledge of STP Governance framework, Controls and Key performance indicators
Competent in leading Analyse Design phases of a project
Basic People and Project Management skills
Competent in working with remote teams. Good experience of building, developing and sustaining relationships with key stakeholders
Able to work proactively and effectively in cross functional and global team at all levels in an organisation
Flexible on shift timings / Flexible Working options / Travel requirements/ Per Local Policy/ Some travel may be required but not extensive.