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13 DHL Supply Chain Jobs
Application Support Specialist
DHL Supply Chain
posted 13hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Application (2 nd level) Support - Ensuring that requests for support are properly logged, assigned, and responded to in a timely manner and according to agreed standards and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid delays in accordance with SLAs
- Spotting potential problems early and taking pro-active action to stop them occurring and/or having a major disruptive impact
- Cooperating with 3 rd level support e.g. for the development of system enhancements to overcome known problems or further fulfill user requirements
- Being responsible for resolution of assigned tickets, finding workarounds and following root causes to resolve issues permanently.
- Providing advice and guidance to less experienced colleagues
- Supporting delivery of build projects through its lifecycle (focus on user and technical acceptance testing (UAT/TAT), RTP and post implementation support)
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Application Support Specialist roles with real interview advice
Top DHL Supply Chain Application Support Specialist Interview Questions
Q2. When the receiving team' received the shipment and checking the shipment details as per the invoice and process the next move like open exam ... read more
What people at DHL Supply Chain are saying
What DHL Supply Chain employees are saying about work life
based on 1.4k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
DHL Supply Chain Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Free Transport 
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