Deputy Manager- Admin

Key Responsibilities

1. General Administration:

• Oversee daily administrative tasks to ensure smooth operations at the premises.
• Prepare and maintain SOPs, SLAs, and daily site reports.
• Manage the seating matrix and compile data for staff shifted between units.
• Handle minor complaints and resolve them on a day-to-day basis.
• Coordinate with other departments to support seamless operations.

2. Facility Management:

• Supervise cafeteria and pantry management, including facilities like CCD machines, Nescafe, and SVM for staff and workers.
• Monitor pest control activities in the assigned area.
• Ensure timely removal of scrap and maintain cleanliness standards.
• Manage keys for workstations, almirahs, and doors.

3. Budgeting and Reporting:

• Prepare MIS and budget reports for administrative activities.
• Focus on cost control across all aspects of operations.

4. Transport and Logistics:

• Manage transport services, including fuel refilling and company vehicles.
• Oversee courier, dispatch (DAK), and related services.

5. Meeting and Conference Coordination:

• Coordinate the scheduling and setup of meeting and conference rooms.
• Ensure effective reception area management for smooth interactions.

6. Compliance and Liaison:

• Liaise with external departments, such as police, fire, and municipal authorities, to ensure compliance.
• Ensure the placement of signages as per norms wherever required.

7. Event and Training Support:

• Assist in planning and coordinating KRAs, appraisals, and training sessions.

8. Miscellaneous Tasks:

• Indent items and process bills for smooth workflow.
• Provide timely support for all administrative and operational needs.

Key Performance Areas (KPAs):

• Adherence to SLA and SOP standards.
• Timely resolution of daily complaints and operational issues.
• Efficient cost control and budget management.
• Compliance with external norms and timely liaison with authorities.
• Seamless coordination for transport, meetings, and other logistical activities.