Pluang - DevOps Engineer - Monitoring Tools (2-4 yrs)

Responsibilities :

- Implement and maintain robust monitoring solutions using tools like Prometheus, Grafana, ELK, New Relic, etc.

- Configure alerting mechanisms to ensure proactive identification and resolution of potential issues.

- Creating and maintaining various Ansible playbooks for automation pieces.

- Ensure configuration and compliance with configuration management tools.

- Administer and troubleshoot Linux-based systems.

- Troubleshoot problems across a wide array of services and functional areas.

- Oversee the monitoring and stability of applications hosted on EKS (Elastic Kubernetes Service).

- Work closely with development teams to optimize application performance.

- Prepare detailed reports on infrastructure resource usage.

- Identify means to optimize infrastructure utilization and reduce costs.

- Demonstrate expertise in managing and optimizing infrastructure on AWS, GCP, and Azure.

- Collaborate with cross-functional teams to ensure seamless integration with cloud services.

- Create documentation outlining the setup, configuration, and maintenance procedures for each monitoring tool.

- Develop and document incident response plans to address system outages or performance degradation promptly.

- Maintain an incident response playbook for reference during critical situations.

- Implement and document incident reporting procedures, including the creation of incident tickets,

categorization, and prioritization.

- Lead incident management efforts, ensuring timely resolution and post-incident reviews for continuous improvement.

Requirements :

- Hands-on experience with monitoring tools like Newrelic, Prometheus, Grafana, ELK or Datadog. (Preference is Newrelic).

- Hands-on experience with Incident Management tools like Opsginie and PagerDuty.

- Install, customize, support, and enhance system monitoring infrastructure.

- Integrate monitoring and incident management tools with the infrastructure.

- Support the day-to-day operation of our monitoring functions.

- Sit with teams and design end-to-end monitoring of the APIs and relevant workloads that are critical.

- Hands-on experience with Cloud platforms such as AWS/GCP or private cloud environments.

- Strong experience in Container Technologies (Docker/ Kubernetes) and containerizing applications.

- Monitoring concepts to be very strong, should have experience with ELK stack, Prometheus, and Grafana.

- Strong knowledge of Linux (ubuntu, Centos, and RHEL).

- System troubleshooting and problem-solving across platform and application domains.

- Proficiency in any programming or scripting language such as Shell Script, Python, or Ruby.

- Experience with infrastructure-as-code (e. g. Terraform).

- Experience with continuous integration, unit, and integration testing.

- Experience with RDBMS and NoSQL databases - PostgreSQL, MongoDB.

- Lead incident response efforts, providing timely resolution of system outages and performance issues.

- Ability to work independently with minimal direction; self-starter/self-motivated.

- Fintech experience - advantageous.