DevOps Engineer | VPN For VPC Service

Responsibilities:

Run the production environment by monitoring availability and taking a holistic view of system health

Provide primary operational support and engineering for IBM infrastructure.

Create sustainable systems and services through automation and uplifts

Improve reliability, quality, and time-to-market of our suite of cloud solutions

Provide support for production escalations and problem resolution for customers.

Proactively identifying issues and improvement opportunities.

Diagnose and resolve complex system, application software, security and related problems that impact system and availability.

Gather and analyze metrics from production systems to assist in performance tuning and fault finding

Partner with development teams to improve services through rigorous testing and release procedures

Understand business needs to define automation requirements and product architectural solutions.

Develop high-level product specifications with attention to system integration and feasibility

Define all aspects of development from appropriate technology and workflow to coding standards

Collaborate with other professionals to determine functional and non-functional requirements for automation software

Participate in technical reviews of requirements, specifications, designs, code and other artifacts.

Learn new skills and adopt new practices readily in order to develop innovative and cutting-edge software products that maintain Company's technical leadership position.