Client Implementation Analyst

 

About The Role :: 

Job Tile:Client Implementation Analyst

Location:Bangalore, India

Role Description

The Client Implementation Analyst supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s).

Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on GTB Products.

Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.

Ensure timely and efficient delivery of required document package to onshore requestor with quality

Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA.

Coordinate with internal parties to ensure all related setups are in place.

Distribute documents to other DB branches/department if needed

Escalate issues with respective L2 support teams

Be able to provide Bank letters based on template and procedure defined

Tasks being performed by the team to be documented and up-to-dated using Adonis

Manage each cases using internal case management tool

Your skills and experience

The person required for the above position should have the following profile:

2-5 years of experience in Cash Management/Trade Finance Implementation & documentation role

Experience in IT systems administration/Networking will be an advantage

Strong communication and inter-personal skills

Analytical capabilities and logical thinking

Strong team player:be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level

Education:University degree or equivalent professional experience

Language skills:fluency in English

How we'll support you

. Training and development to help you excel in your career

. Flexible working to assist you balance your personal priorities

. Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:



https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.