Operations Analyst

Role Description

• The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
• Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs.
• Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.
• Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.

Your key responsibilities

• Review client account opening documentation as per regulatory and internal policies
• Validation of KYC and client static information in core banking systems
• To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents
• Perform simple / complex static amendments in core banking systems
• Perform data input and authorize the records in core banking systems for simple changes from address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening
• Conduct client due diligence searches on the clients via external and internal internet searches
• Perform signature verification and update client records in core banking systems.
• Capture clients signatures win core banking system.
• Maintenance of signatures and mandates for new clients and existing clients in core banking application.
• Liaise with KYC / AML team for any queries related to CDD searches and due diligence
• Handle data cleansing projects by reviewing various client documents and the data in the core banking systems
• Support project team on all data migration projects
• Handle any other Adhoc projects assigned by the supervisor

Your skills and experience

• Diploma or Degree in a related discipline
• At least 2 4 years experience in client on-boarding / Static data amendments in any Private Banking
• Hands on experience in reviewing client on-boarding documentation
• Ability to multi-task and work under pressure to meet project timelines