Team Lead Business Management, VP

Role Description

The position is within the Program Management Office (PMO) of DWS Technology.

The Program Management Office is the information hub for projects and programs within the portfolio and involves financial management, tracking/reporting, assurance/quality control, information management, risk/issue tracking and change control, support and knowledge management/learning.

Reporting to the PMO Head, the Technology Business Management Team Lead will be responsible for building out a centralised utility, and implementing a service catalogue, to support a combination of business and project management activities across DWS Technology and Operations.

Activities of these teams include: financial monitoring of the BoW, tracking status of project deliverables and milestones; supporting the adoption of the project lifecycle and deliverables; project/program level risk and issue co-ordination; monitoring the status of projects transitioning into normal service; coordination of the regular project and program level reporting cycles; co-ordination of project governance arrangements, post project review and program level workshops, resource and vendor management activities.

Additional responsibilities include defining and updating the project management processes, standards and governance, assisting Project Managers on managing projects, contributing to Quality Reviews, and co-ordinating activities in support of quality objectives.

A successful candidate should have experience of developing and managing teams, have built a PMO competency from scratch, have strong skills in program management and PMO processes and governance; be able to effectively collaborate and communicate and to get up to speed with content quickly across a number of topics and areas. Strong writing and presentation skills and a keen eye for detail are essential.

Your key responsibilities

• Responsible for bookings in dbClarity, knowledge on capitalization, Fixed Asset Register (FAR), etc
• Responsible to review clarity Plan vs Forecast vs Actual.
• Experience Accounting Policy . especially related to Technology specific
• Good knowledge on NLT-process, MRC, Quarterly Impairment Review, etc.
• Support the project PMO activities
• Define and implement a service catalogue for key PMO and Technology business management services across key stakeholder groups for Tech & Ops; build out the India PMO team to ensure sufficient capacity to deliver a best-in-class service
• Assess the team structure and organise resource training to ensure the team is upskilled and able to deliver best practice across all services
• Work with appropriate stakeholders to ensure accuracy in financial reporting and ensure tracking and monitoring of actuals to budget. Produce relevant reporting on a routine basis to show current financial position of the Technology BoW and chair meetings with senior stakeholders to communicate updates.
• Publish KPIs and SLAs linked to the PMO services being delivered.
• Help the Global PMO team to establish and maintain program and project management frameworks and methodologies to ensure a consistent approach to delivery is taken across the portfolio through the use of appropriate management tools, processes and practices in relation to Financials.
• Help the Global PMO team to establish and maintains Portfolio/Program/Project Level Governance to ensure clear routes of escalation are in place and control procedures are available for managing portfolio wide initiatives such as resource utilisation, change control, financials and portfolio development and maintenance.

• Provides Portfolio/ Executive Level Reporting to fulfil stakeholder requirements on progress against key criteria such as cost, schedule, risks, issues and benefits.
• Train, coach and mentor the PMO team in relation to methodologies, delivery processes and best practices in order to continually develop skills and capabilities thus supporting consistent delivery improvement
• Establish and maintain quality assurance review checks to monitor the quality of reporting and deliverables to drive improvements across the portfolio.
• Proactively highlight and, where appropriate, escalate key delivery risks and issues to senior management providing an independent view of project and program health.
• Ensure consistency in PMO standards across groups and promote cross business initiatives.
• Drive and encourage an environment of continuous improvement across the portfolio.
• Facilitate key portfolio planning activities such as Book of Work processes providing process support, reporting and reconciliation to Change the Bank (CTB) leads, program and project managers

Your skills and experience

• Minimum 15 years of professional experience in Project/Programme Management
• Extensive knowledge and experience in day-to-day management of a PMO function
• Strong people management skills and experience managing teams
• Previous experience building an offshore competency / utility from scratch beneficial
• Previous experience being involved in a multimillion Project/Programme Management delivery portfolio preferably in the banking sector
• Experience working as part of a globally distributed team
• Team-player with a can-do mentality and able to work in a matrix organisation
• Multi-tasker, hands-on, analytical and problem-solver; good attention to detail
• Strong communication and negotiation skills
• Ability to work independently and with little supervision, proactively organising teams and own time activities
• Ability to integrate well into a team and build relationships with senior stakeholders
• Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation
• Skills in cost accounting in complex environments; forecasting, demand management (manpower and non-manpower), accruals and ability to troubleshoot financial issues
• Good knowledge of the MS Office Suite, in particular strong knowledge of Excel and PowerPoint
• Experience of using PPM and project management tools (e.g. Clarity / MS Project / Project Server / SAP EPPM)

Education / Certification

• Graduate degree from an accredited college or university (or equivalent diploma / work experience) preferably in Finance
• Professional qualification PMI Project Management Professional (PMP) beneficial.