Business Development Specialist - USA

Desapex is a digital engineering company based in Bangalore, with global operations in the USA, Australia, and Europe. We are committed to integrating digital technology in the construction industry and providing sustainable solutions throughout the building lifecycle. With expertise in BIM and a diverse workforce, we deliver innovative solutions to meet the unique needs of each project.

Role Description

This is a full-time on-site role for a Business Development Specialist - USA at Desapex in Bengaluru. The role includes tasks such as lead generation, market research, customer service, and utilizing analytical skills for strategic business development.

Below is an expanded list of detailed job responsibilities for the Business Development Specialist - USA role at Desapex:

Market Research & Analysis

• Conduct comprehensive market research to identify emerging trends, competitor strategies, and potential opportunities within the USA construction and BIM sectors.
• Analyze industry data and client feedback to refine market entry and expansion strategies.
• Monitor regulatory changes and economic factors impacting the digital engineering and construction markets.

Lead Generation & Prospecting

• Identify and target prospective clients and partners in the USA market through various channels, including digital platforms, industry events, and networking.
• Develop and maintain a robust pipeline of qualified leads by employing both inbound and outbound marketing strategies.
• Utilize CRM systems to track, manage, and analyze lead interactions and conversion rates.

Client Engagement & Relationship Management

• Initiate and nurture relationships with key decision-makers, stakeholders, and influencers within target organizations.
• Deliver personalized presentations and proposals that showcase Desapexs innovative digital engineering and BIM solutions.
• Provide ongoing support and communication to ensure client satisfaction and retention.

Strategic Business Development

• Collaborate with cross-functional teamsincluding marketing, engineering, and project managementto tailor solutions that align with client needs and project specifications.
• Develop and implement strategic initiatives to penetrate new markets and expand Desapex’s presence in the USA.
• Prepare regular reports and presentations for senior management, highlighting progress, challenges, and recommendations for future growth.

Campaign & Content Collaboration

• Work closely with the marketing team to create targeted campaigns and promotional materials that resonate with the USA audience.
• Assist in the creation of thought leadership content (white papers, case studies, blog posts) to position Desapex as an industry leader in digital engineering and construction solutions.

Performance Tracking & Reporting

• Establish performance metrics and KPIs to measure the success of business development efforts.
• Provide regular updates on lead generation outcomes, market trends, and campaign effectiveness.
• Utilize analytical tools to assess the impact of strategies and adjust approaches to maximize ROI.

Event Participation & Networking

• Represent Desapex at industry conferences, trade shows, and networking events in the USA.
• Build and maintain a professional network that supports business development objectives and enhances brand visibility.
• Organize and host webinars or informational sessions to engage potential clients and educate the market on Desapex’s offerings.

Customer Service & Post-Sales Support

• Ensure a smooth handover process from the business development team to project implementation, maintaining clear communication throughout the client lifecycle.
• Address client queries and concerns promptly, ensuring a high level of customer satisfaction and fostering long-term relationships.
• Solicit client feedback to continuously improve service delivery and adapt business strategies.Role & responsibilities