Report and follow up on various OTC activities to ensure SLAs are met.
Ensure accurate and timely reporting of financial data, including billing forecasts, actuals reporting, variance analysis, forecast vs. actuals analysis, billing and revenue forecast analysis, client-wise reporting, and monthly/quarterly/yearly billing analysis.
Conduct Work-in-Process (WIP) analysis.
Team Management:
Generate and issue invoices to clients in a timely manner.
Review and verify billing data for accuracy and completeness.
Manage customer billing inquiries and resolve discrepancies promptly.
Collaborate with clients and internal teams to ensure smooth billing operations.
Ensure billing and revenue schedules are in place before starting invoicing.
Demonstrate strong problem-solving skills and the ability to work independently.
Communicate and interact with different stakeholders to ensure high-level completion of work.
Ensure contracts are set up correctly in the system and in compliance with agreements.
Maintain billing tracker and billing cheatsheet for timely and accurate invoicing.
Manage change requests and change orders.
Review and interpret complex contracts to extract billing-related information.
Accurately calculate billing values based on contract terms and conditions.
Maintain accurate records of billing information and ensure data integrity.
Work closely with the finance, legal, and sales teams to resolve any discrepancies or issues related to billing.
Compliance:
Ensure all billing activities comply with company policies and relevant regulations.
Skills & Competencies
Experience managing a minimum 10-member team.
Ability to read and understand complex contracts.
Good verbal and written communication skills.
Ability to analyze data for reporting.
Proficiency in MS Office at an intermediate level.
Accuracy, thoroughness, and strong attention to detail.
Ability to meet deadlines and work in a fast-paced environment.
Ability to prioritize tasks.
Team management skills.
Requirements
Experience: 8+ years, OTC experience preferred.
Educational Qualification: Masters or Graduates - MBA, M. Com, B. Com, BBA, or any qualified professional accounting courses.
Preferred Language: English.
Shift Hours: Flexible to work different shift hours as per business requirements (Normally 2 PM to 11 PM shift).