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20 SBI Cards & Payment Services Deputy Manager Jobs

Deputy Manager - Area Sales

10-12 years

Ahmedabad

1 vacancy

Deputy Manager - Area Sales

SBI Cards & Payment Services

posted 1mon ago

Job Description

  1. MOU Achievement and Cost Management
Responsible for achieving individual and team sales targets within the allocated cost budgets Responsible for Sales of Premium Cards in assigned Area by Identification of Premium Segment, Coordinating with SBI (Wealth/RACPC & PBB) & upselling of mass Product. Sales of Banking Partnership Products through Partner Banks by Coordinating with Local SPOCs or Regional Offices of Partner Banks. 2) Branch/ Bank Relationship Management Management o relationship with key Stakeholders in SBI & Partner Banks. Regular Visit to RBOs/ZOs/LHO & Local Offices of Partner Bank. Addressing Stakeholder s Concern & providing Priority Service to Stakeholder in terms of Issuance & grievance redressal. Attending P Reviews & creating a Positive Brand Image of Organization. Organizing Connect Events in Region in coordination with NWM/CSM for excellent & lasting Relationship & Recall.
3)Team Management:
Area Sales Manager is Responsible for Sales of SBI Card in the assigned Region/s of SBI Circle through a team of NFTEs ranging Between 100-150
Handholding New NFTEs & Getting Best out Of Old NFTEs through Planning, Monitoring, Giving Feedback, and regular performance review. Motivating NFTE s to achieve their goals along with imparting adequate process and product knowledge. Encouraging Competition & Higher Goal Setting. Facilitating the Same through Training, Coaching & leading by example. Exhibit strong teamwork and boundary less behavior while working with cross-functional teams Driving team connect/review & training with regular and extensive travel in a widespread territory. Educating Team of Company Policies, Compliance Guidelines , DOs & DONTs on Regular Intervals. 4)Operations Management of DIP (Centralized Processing Centre) Supervision of Sourcing Mix, Approval Rate Introduce & implement Changes through regular Feedback. Supervision Inflow, Processing, & Dispatch of Applications Liaison with OPs Dept for Capturing & processing of Applications. RTB Control, Analysis of Declines & Restart
Reporting of Relevant Reports /MIS to SBI Stakeholders (Cross Sell/Regions.)
5) Manpower Planning & Hiring Assessment of Adequate manpower Considering MOU & approved budget. Hiring through Coordination with WE & PSAs Management Of Attrition by engaging Salesforce by creative programs & retention Of talent by Motivation, Career Planning & Positive reinforcement. 6) Training Management of trainers in Coordination with Area training Managers. . Ensure Regular NHOs/Refreshers & Product based Training for increasing Productivity 7) PSA Management . Management of Expenses of PSA Offices through coordination with PSA & SFE Department . Validation of Cost & Ensuring Timely Payments Post Approvals. . Reimbursement Management & Incentive Validation of NFTEs. 8)Cost of Acquisition Management: . Optimization of Cost through Various Tools viz: Manpower Planning, Increasing Productivity, Reducing Wastages like RTB & leveraging Sourcing MIX. 8) Customer Service: Liaise with Customer Service Department for Early redressal of Grievances of Customers originating mainly through SBI & Partner Bank Branches. Regular Service Camps in Upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence. 9) Qualifications: Graduate/MBA from any recognized and reputed institute with 4~8 years of Retail / Institutional Sales experience. - Experience of managing teams across diverse geography. - Good Communication & Interpersonal Skills - Strong relationship management skills - Ability to energize, develop and build rapport at all levels within the organization - Should possess excellent man management skills and should be able to manage the complexity of the diverse territory. - Extreme customer centric person to be able to manage the sensitivity of smaller markets and train the team to do the same. - Should be able to build & run a process than can manage and monitor locations & people remotely.

Employment Type: Full Time, Permanent

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Deputy Manager salary at SBI Cards & Payment Services

reported by 6 employees with 8-12 years exp.
₹1.1 L/yr - ₹5.2 L/yr
51% less than the average Deputy Manager Salary in India
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What SBI Cards & Payment Services employees are saying about work life

based on 3.9k employees
54%
54%
47%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
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SBI Cards & Payment Services Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Cafeteria
Work From Home +6 more
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