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T&T - Customer - AJO - Manager
3-7 years
₹ 16.5 - 40L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
T&T - Customer - AJO - Manager
Deloitte
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Provide advisory, consulting, and technical implementation services to customers on Adobe Experience Platform and Adobe Journey Optimizer
Assess customer requirements, pain points, goals and make recommendations on solution architecture, design and roadmap
Configure Adobe Experience Platform services like Identity Service, Data Storage Layer, Profile dataset, Real-time Customer Profile etc.
Implement data ingestion from various sources like CRM, MPNs, Website data, Mobile apps using APIs, Experience Data Model (XDM), schemas and mappers
Create customer, visitor and product audiences using segments and AI/ML powered segments
Configure destinations to activate audiences in channels like email, Journey Optimizer, Ad Cloud
and CRM systems
Implement Journey Optimizer features like journey orchestration, triggers, automations, actions, messages and offers
Develop custom applications, workflows and APIs to extend the platform as per customer needs
Troubleshoot technical issues, debug and optimize performance of customer implementations
Provide post go-live support, enhancements, maintenance and upgrades for customer solutions
Conduct product training, knowledge transfer and share best practices
Continuously track product updates and improve solution recommendations for evolving customer needs
Skills and Experience
2+ years of implementation experience with Adobe Experience Cloud products especially Adobe Experience Platform and Journey Optimizer
Expertise in deploying, configuring and optimizing all major Experience Platform services and Journey Optimizer features
Strong SQL skills for querying datasets, implementing data transformations, cleansing data, etc
Hands-on experience developing custom applications, workflows and integrations using Experience Platform APIs
Deep familiarity with Adobe Experience Platform and Journey Optimizer technical implementations including:
o Setting up source connectors and ingesting data using the API and UI
o Configuring Experience Events (XDM schemas) for capturing data from sources
o Creating audience segments using custom and AI/ML-based segments
o Triggering journeys and activations based on segments and profiles
o Implementing journey automations, actions and messages
o Integrating with destinations like CRM, email, etc.
Hands-on experience developing using the Platform APIs and SDKs in a language like:
o JavaScript for API calls
o Java for extending functionality with custom connectors or applications
Expertise in data modelling for multi-channel needs using the Experience Data Model (XDM)
Familiarity with configuring IMS authentication to connect external systems to Platform APIs
Employment Type: Full Time, Permanent
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Rating based on 367 Manager
reviews
Anonymous · Finance
in Bengaluru
Likes
Opportunity provided to enhance the team
Dislikes
Laid off without giving any proper reason and that too after successfully transitioning a new process that went from 0 hours to 10k hours within an year.
Read 367 reviewsManager salary at Deloitte
reported by
7k
employees
with 3-20
years exp.
₹15.6
L/yr - ₹52
L/yr
99%
more
than the average Manager Salary in India
View more details
What Deloitte employees are saying about work life
based on 16.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Deloitte Benefits
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Learning and Development Employee insurance Flexibility Code Corporate culture Sick leave benefit
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