42 Dealer Management System Jobs in Kolkata

Job Description

1. Sales Growth: Achieve and exceed sales targets for Maruti Suzuki Genuine Accessories through aftermarket distributor in the assigned territory.

2. Customer Relationship Management: Build and maintain strong relationships with distributors, aftermarket workshops, retailers and other stakeholders.

3. Training & Development: Train, motivate, and monitor MSIL distributor performance to ensure sales targets are met.

4. Territory Management: Effectively manage the territory assigned. Ensure regular visits to distributors and its customers, identify new business opportunities and report market trends.

5. Competitor Information : Discuss & Initiate action on competitor activities and provide insights on counter measures to mitigate market specific challenges from time to time.

5. Product Knowledge: Stay up-to-date on MSIL products, features, and benefits to effectively communicate with distributors and customers.

6. Sales Planning: Develop and execute sales plans, including setting targets, identifying opportunities, ensure required investments and necessary resources.

7. Performance Monitoring & Annalysis : Track and analyze sales performance, identifying areas for improvement and implementing corrective actions.

8. Customer Service: Ensure excellent customer service standards are maintained, resolving customer complaints and issues promptly.

Coordintation with Engineering, Service and SMC for oils and paints, field sales (Parts, Accessories Team)

• Coordination with oil and paint vendors, AIS 140 for regular activities for increasing sales, understading best practices etc
• Preperation and Management of Sr.Management Decks
• Handling Suzuki Connect complaints and resolution
• Developing Strategies to generate additional revenue through Data analytics & Business Insights
• Coordination with field team for query handling and resolution. 
• Sales Forecasting and Identifying sales trends to improve process efficiency
• Managing periodic Audits being conducted and annual budget coordination. 

Strong knowledge of Channel Management - Dealers & Distribution

• Proficiency in MS Excel and Data modelling Knowledge of Power BI is preferred
• Data Analysis and Data Visualization with ability to handle large data sets