STATE HEAD - SME

Role & responsibilities

• Ensure high level of motivation amongst the team members and should ensure that at least 80% of the team members should earn incentives on monthly basis.
• Should be able to monitor funnel management of his team, ensure Quality logins are logged by the team and should be competent to do FIRST TIME RIGHT (FTRs) on logins and disbursals.
• Allocate weekly and monthly targets for the team members and ensure healthy competition between the teams so that his team outperforms.
• Should be a go getter and should be passionate for his volumes.
• Ensure hiring gaps are minimized and attrition is under control.
• Sales targets are meet on monthly basis with minimum skewness towards month ends.
• Should ensure closures are maintained and well within targets and ensure healthy customer relationships are maintained.
• Should be able to understand MIS and co-ordinate with credit team for approvals of his team.
• Direct Sourcing – Open Market

Preferred candidate profile

• Should have good understanding of SME Industry & nature of property in his geographies.
• Ensuring the Sales targets are meet on monthly basis.
• Ensuring portfolio Quality and delinquency is under control.
• Managing Teams productivity through continuous support and mentoring.
• NTB and Handling Portfolio