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Asst . Manager Customer Support
DC Consultants
posted 2y ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Handle team of 2 to 5 people of post customer service team.
- Make Collection /payments from existing or new customers.
- Resolve the queries of customer through call / in office.
- Carried out the flat handover inspection process.
- Provide loan related information to customer.
- Maintain relationship with bank or customers.
- Raise demand letter of customer.
- Provide details of agreement after the registration of customer through mail/whats up/call.
- Handled agreement/loan related queries of customers.
- Manage the team and set goal to carried out smooth operation of collection process.
- Understand about root cause analysis of process.
Employment Type: Full Time, Permanent
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What DC Consultants employees are saying about work life
based on 13 employees
Flexible timing
Alternate Saturday off
No travel
Day Shift
DC Consultants Benefits
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