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DBS Bank

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3.8

based on 1.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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160 DBS Bank Jobs

Senior Associate, Specialist Collections, Risk Management Group

5-9 years

Ahmedabad

1 vacancy

Senior Associate, Specialist Collections, Risk Management Group

DBS Bank

posted 29d ago

Job Role Insights

Flexible timing

Job Description

Business Function

Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure

Responsibilities

  • Manage collection activities of assigned location through team and collection agencies.
  • Ensure the DCA complies with Bank s Outsourcing requirement
  • Review & investigates customer complaints on DCA
  • Review customer s settlement proposal when raised by the DCA
  • Perform Controlled Self-Assessment on the DCA on a month on month basis
  • Capacity planning for DCA s from time to time
  • Check on timely account allocation to the DCA
  • Tracking of daily Tele-caller & Field collector productivity by maximizing payment recoveries from Delinquent accounts
  • Sample Call monitoring of calls made by Tele-callers & give feedback to DCA staff on further improvement. Knowledge of managing dialers in the past would be an added advantage
  • Checking of Invoices raised by DCA and tracking for timely payment to DCA s
  • Any other responsibility assigned to him/her from time to time by the Supervisor
  • Execution of legal remedies like sec.138, SARFAESI Act etc on defaulting customers for recovery of outstanding.

Additional Responsibilities

  • Working on implementation of Collection Management system for India Consumer business
  • UAT Testing of various modules of Collection Management system(CMS)
  • Testing of mobility solution & Agency Management module as part of the CMS implementation
  • Liasoning with local & regional technology team for timely delivery of various Collection system module
  • Acting as a back-up to system administrator for CMS
  • Preparing training document for Collection Management system

Requirements

  • At least 7 years of experience in Retail Collection(Mortgages, Unsecured Loans, Credit Cards, Small Business Loans)
  • Graduate/Post Graduate along with sound domain knowledge in Retail Collections

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


Employment Type: Full Time, Permanent

Read full job description

DBS Bank Interview Questions & Tips

Prepare for DBS Bank Senior Associate roles with real interview advice

People are getting interviews at DBS Bank through

(based on 94 DBS Bank interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
39%
14%
7%
6%
5%
3%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at DBS Bank are saying

3.7
 Rating based on 90 Senior Associate reviews

Likes

Lvb culture, DBS culture and 3rd Culture,

Dislikes

LVB culture, DBS culture and post amalgamation New Hires not so secure, technical issues pulling bank , never resolved any issues, Toxic Culture and Bosses, Bosses will have Emotional Bias, Truly NonDependable Bosses

Read 90 reviews

Senior Associate salary at DBS Bank

reported by 809 employees with 4-15 years exp.
₹11 L/yr - ₹37.8 L/yr
178% more than the average Senior Associate Salary in India
View more details

What DBS Bank employees are saying about work life

based on 1.7k employees
55%
51%
51%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

DBS Bank Benefits

Health Insurance
Free Transport
Job Training
Work From Home
Soft Skill Training
Cafeteria +6 more
View more benefits

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