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101 DAZN Jobs

Online Reputation Management (Social Media)

2-7 years

Hyderabad / Secunderabad

5 vacancies

Online Reputation Management (Social Media)

DAZN

posted 6d ago

Job Description

Role & responsibilities


    • Monitor DAZN social and digital channels and be responsible of social listening
    • Provide real-time insight on app issues, product features, CX, social sentiment, content
    • Handle and carefully respond to public customer inquiries through different channels identifying needs and fixing issues
    • Coordinate with the Customer Service teams
    • Align with relevant DAZN stakeholders in your market to ensure quality and consistency
    • Drive improvements in DAZN digital reputation, guiding conversations with DAZN community
    • Shape DAZNs Customer Service tone of voice on social media in line with market needs
    • Provide reporting and insights to your line manager

DO YOU HAVE THESE ESSENTIALS?

    • Previous experience in a digital or social media environment
    • Great understanding of the social media industry, metrics, trends
    • Strong quality focus and ambition to deliver top-class customer service
    • Strong brand awareness and willingness to be responsible for DAZN public facing on socials
    • Excellent oral & written communication skills
    • Fluent Business English
    • Passion for sports
    • Experience using social media tools (listening, monitoring, reporting)
    • Experience managing social communities and dealing with real-time queries

NOT ESSENTIAL BUT GREAT IF YOU ALSO HAVE

    • Experience working under pressure with the flexibility to meet the requirements of a 24/7 365 day per year operations team
    • Ambitious mindset, passionate about solving problems, a digital “go-getter”



Employment Type: Full Time, Permanent

Read full job description

Prepare for Social Media roles with real interview advice

Top DAZN Social Media Interview Questions

Q1. Do you handle the code repos and what are the third party libraries are used in your past experience.
Q2. What is a file storage and block storage
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What people at DAZN are saying

What DAZN employees are saying about work life

based on 96 employees
63%
61%
62%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

DAZN Benefits

Submitted by Company
Gymnasium
Soft Skill Training
Health Insurance
Job Training
Submitted by Employees
Work From Home
Free Transport
Child care
Gymnasium
Cafeteria
Free Food +6 more
View more benefits

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DAZN Hyderabad / Secunderabad Office Location

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Hyderabad / Secunderabad, Telangana Office
Plot No.1, Survey No.83/1, Floor 17-A and B, Galaxy, Raidurgam, Hyderabad, Telangana Hyderabad / Secunderabad, Telangana
500081

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