Spanish Language Expert

Role & responsibilities

• The individual will be involved in initiating the check process on the system. This is the

starting point of the overall processing of the Verification Life Cycle Process.

• The individual is responsible to do detailed online/offline research on the target

issuing Authority and lay out an effective and functional roadmap to ensure a smooth

verification process.

• Associate would be required to communicate with various issuing authorities

as well as vendors based in different locations in order to obtain verification

• Associate would also be required to perform Quality Check on verifications

completed previously

• Associates would be required to create the verification reports, which will

be shared with the client. Associate role involves detailed secondary

research and analysis on issuing authorities

• Reviewing Documents Submitted
• Liaison with staff in various teams to complete the screening process
• Should have an eye for detail to review documents and responses
• Ability to perform review of received verification and pointing out anomalies
• Researching globally located educational institutions to identify their verification

process and responsible person for securing verifications

• The individual may be required to visit various Issuing Authorities onsite to confirm

existence and legitimacy of operations, as well as secure results of ongoing

verifications.

• The individual would be responsible for reaching out to applicants for purposes of

obtaining missing documents or information required for PSV processing.

• Associates assigned to the Applicant Support Team will be responsible for the

immediate resolution of processing concerns or technical issues raised by the

applicants.

• For multilinguals or MENA Associates: Associates will be required to translate official

documents for PSV processing and inclusions in FInal Reports as necessary.

Skills/ Abilities:

• Written & Spoken English and Spanish Good to Excellent
• Candidates should be open to calling and a blended process..
• The person must be open-minded and ready to adopt a critical way of thinking.

Besides, he/she should be hard working, diligent and focused.

• Ability to effectively work under pressure and to meet goals and objectives within the

specified deadline, while maintaining quality

• Fresher to 3 year of experience
• Ability to work with team
• Open to learn new things and adapt to an ever changing environment
• Openness to coaching and feedback