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Team Manager
AQuity Solutions India
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Responsibilities:
Team Management:
- Drive high levels of employee engagement (include Daily, weekly, monthly team connects) to enable high retention and satisfaction rates.
- Help manage team work life balance through efforts on leave planning and rostering.
- Communicate effectively within & with team members & escalate issues to the management for timely resolution.
- Continuously manage performance through timely and effective feedback and coaching.
- Partner with Recruiting and Training functions to help improve the quality of incoming talent.
Operations & Delivery:
- Manage team production and conduct process Quality monitoring.
- Manage work assignment allocation & review of work list.
- Encourage & engage team members for continuous improvement / process optimization / automation ideas.
- Manage Business Intelligence through reports & MIS for internal / client use.
- Determine validity of move to client , either send back instruction to Rep or approve & move to client.
- Review coding review requests & quantify preventable issues.
- Communicate to Billing, PP or Coding as applicable.
- Scenario findings to all staff for examples that were not valid coding review needs.
- Work with Coding on responses that can be used in appeals when coded correctly .
- Review denial adjustments for validity - quantify preventable issues.
- Communicate to applicable departments to minimize and use accounts as examples in training for more effective actions.
- Review high risk/aged/ excessive incomplete action account balances .
- Manage up review AR findings and feedback.
- Create QA & Tip for week from client, payer, and account assessment scenarios.
- Manage Global Issues.
- Review process / function managed for Global Issues, high risk / aged items, Payer Trends, training needs for team members.
- Create case studies on identified issues impacting team performance / client business and share inputs with Quality & Training Teams.
Compliance:
- Ensure highest levels of Organization and Healthcare related compliance requirements are adhered to.
- Ensure adherence to maintaining all necessary process documentation as per the QMS.
Qualification & Skills Required:
- Graduation in any stream.
- Work experience of 5+ years and experience in the AR function of a US Healthcare Setup of at least 3+ years.
- Experience in managing teams of 20+ executives.
- Experienced in setting & measuring team targets, basic people management & leadership skills.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Team Manager roles with real interview advice
Top AQuity Solutions India Team Manager Interview Questions
Q1. Give medical terminology for broken bone, heart attack? ans- Bone fracture, Heart attack-Myocardial infraction,
asked in
Medical Scribe Trainee interview
What people at AQuity Solutions India are saying
Team Manager salary at AQuity Solutions India
reported by
2
employees
with 2-23
years exp.
₹9.4
L/yr - ₹12.1
L/yr
30%
less
than the average Team Manager Salary in India
View more details
What AQuity Solutions India employees are saying about work life
based on 327 employees
Flexible timing
Monday to Friday
No travel
Night Shift
AQuity Solutions India Benefits
Submitted by Company
Employee Engagement Referral Bonus Free Transport 
Cafeteria Work From Home
Submitted by Employees
View more benefits 
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AQuity Solutions India Hyderabad / Secunderabad Office Location
Hyderabad/Secunderabad, Telangana Office
Archana Arcade, 10-3-189, Block No. 502, 5th floor, West Block and Block No. 601/A, West Block, St. Jon’s Road, Secunderabad 500 025, Telangana
Hyderabad/Secunderabad, Telangana
500025
500025
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