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Customer Support Specialists
Daiily
posted 4d ago
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Job Description
Responding to customer inquiries via phone, email, or live chatResolving customer issues in a timely and efficient manner
Documenting customer interactions and details of the resolution in a customer databaseEscalating complex issues to higher-level support staff as necessaryExcellent customer service and communication skills
Ability to handle difficult customer situations with empathy and patience
Ability to multitask and manage multiple customer interactions at once
Knowledge of the company's products and services
Attention to detail and problem-solving skills.
Employment Type: Full Time, Permanent
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