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Daiily

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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
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4 Daiily Jobs

Customer Support Specialists

Daiily.com

2-4 years

Bangalore / Bengaluru

1 vacancy

Customer Support Specialists

Daiily

posted 3+ weeks ago

Job Role Insights

Key skills for the job

Customer Service Customer Support Communication Skills Customer Interaction

Job Description

Responding to customer inquiries via phone, email, or live chatResolving customer issues in a timely and efficient manner
Documenting customer interactions and details of the resolution in a customer databaseEscalating complex issues to higher-level support staff as necessaryExcellent customer service and communication skills
Ability to handle difficult customer situations with empathy and patience
Ability to multitask and manage multiple customer interactions at once
Knowledge of the company's products and services
Attention to detail and problem-solving skills.

Employment Type: Full Time, Permanent

Read full job description

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