Sales Coordinator

SALES CO-ORDINATOR

LOCATION- MALAD WEST-MUMBAI

Job Overview: A Sales Coordinator plays a crucial role in supporting the sales team and ensuring the smooth operation of sales processes. This position involves coordination, communication, and administrative tasks to facilitate effective sales activities.

Key Responsibilities:

• Receive and process sales orders accurately and in a timely manner.
• Coordinate with various departments to ensure timely order fulfillment.
• Keep track of order status and provide updates to customers as needed.
• Act as a point of contact for customer inquiries and requests.
• Provide information about products, pricing, and delivery.
• Address customer concerns and resolve issues in a professional manner.
• Assist the sales team in preparing quotes, proposals, and presentations.
• Collaborate with the marketing team to ensure consistent messaging.
• Generate reports and analyze sales data to identify trends and opportunities.
• Facilitate communication between internal teams, such as sales, marketing, and operations.
• Communicate with customers to gather information, provide updates, and ensure satisfaction.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and order details.
• Prepare and maintain sales documents, contracts, and agreements.
• Schedule meetings, appointments, and travel arrangements for the sales team.
• Manage and organize sales-related documentation and files.
• Monitor and manage inventory levels to ensure product availability.
• Coordinate with the operations team to address any inventory-related issues.

Qualifications:

• Prefer Science graduate with any degree in business, marketing.
• Previous experience of minimum 5 years in sales support, customer service, or a similar role is beneficial.
• Strong written and verbal communication skills.
• Ability to effectively communicate with both internal teams and external customers.
• Excellent organizational and multitasking abilities.
• Accuracy and attention to detail in order processing and documentation.
• Ability to work collaboratively with cross-functional teams.
• Proficient in using CRM software, MS Office (Word, Excel, PowerPoint), and other relevant tools.