AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
23 Cytiva Jobs
Field Engineer II Instrument Automation
Cytiva
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- You will innovate and resolve customer issues related to software and automation integration of our instruments with the customer network as part of validation, installation and qualification service offering, primarily through phone or email. These interactions will be managed and logged in a fast-paced environment using Salesforce.com (SFDC) to ensure seamless communication and problem resolution.
- Your deep understanding of software and market standard automation interfaces will be applied to generate documentation for sharing best practices and development of software and automation protocols for deployment in a pharmaceutical GMP facility.
- As a problem-solver with project management skills and tactical mindset, you will proactively lead internal and/or external customer communications and collaboration with cross-functional teams (supplier, R&D, PE, Marketing/Product management, SLS MSAT)
- You will report valuable feedback to resolve issues, define a roadmap, set, track and achieve performance objectives. You will utilize SFDC dashboards and other platforms to monitor progress, identify gaps, and implement strategies for success.
- Play a key role in advancing Knowledge Management, focusing on contributing to the SharePoint-based FAQ database and participation in Retention of Critical Knowledge (ROCK) program.
- Establish and maintain technical expertise in Good Automated Manufacturing Practices, GAMP5 and 21 CFR Part 11, EU GMP Annex 11 through close contact with customers, including potential travel for technical consultations, training, product demonstrations, and complaint resolution.
Who you are:
- Software engineer with experience in automation and integration to systems - Bachelors or Master s degree in computer science, applied science / engineering, or equivalent
- Self-motivated and can work independently
- Fluent in technical English, spoken and written
It would be a plus if you also possess:
- Experience in championing continuous improvement and change management within a customer-facing environment.
- Demonstrated success educating and supporting internal and external customers
- Familiarity with Cytiva Instrumentation and filtration products.
Employment Type: Full Time, Permanent
Read full job descriptionCytiva Interview Questions & Tips
Prepare for Cytiva roles with real interview advice
What people at Cytiva are saying
What Cytiva employees are saying about work life
based on 37 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Cytiva Benefits
View more benefits
Compare Cytiva with
Thermo Fisher Scientific
Compare
GE Healthcare
Compare
Siemens Healthineers
Compare
Agilent Technologies
Compare
PerkinElmer
Compare
Bio-Rad Laboratories
Compare
Waters Corporation
Compare
Danaher
Compare
Merck KGaA
Compare
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Similar Jobs for you
Medical Sales Specialist (Hyderabad or Chennai)
3-5 Yrs
Hyderabad / Secunderabad
Global Classification Senior Specialist( Bangalore)
5-8 Yrs
Bangalore / Bengaluru
Share an Interview