Manage the BPO recruitment process including initial assessments, interviews, and offers and lead them onboard.
Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, training institute, FOC consultant etc.).
Manage key ratios of TAT Joining Ratio, Referral contribution and infant attrition.
Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition.
For all roles, maintain a JD bank.
Leveraging social media, job boards, Internet and other sourcing means for available vacancies.
Strengthen relationships with third party recruitment agencies to ensure their full support to meet hiring needs.
Creating weekly/ monthly reports to accurately reflect talent plan, status and other reports
Maintaining and developing candidate databases and trackers
Compliance of documentation, quality control, record keeping, bringing standardization.