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1 Syscon Infotech Customer Support Executive Job

Customer Support Executive

0-1 years

Mumbai

1 vacancy

Customer Support Executive

Syscon Infotech

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

Syscon Infotech is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey.
  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.
  9. Possessing excellent product knowledge to enhance customer support.
  10. Maintaining a pleasant working environment for your team

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

People are getting interviews at Syscon Infotech through

(based on 2 Syscon Infotech interviews)
Walkin
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

What Customer Support Executive at Syscon Infotech are saying

Customer Support Executive salary at Syscon Infotech

reported by 2 employees
₹1.6 L/yr - ₹2.1 L/yr
34% less than the average Customer Support Executive Salary in India
View more details

What Syscon Infotech employees are saying about work life

based on 9 employees
71%
100%
50%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Syscon Infotech Benefits

Free Transport
Education Assistance
Soft Skill Training
Job Training
Child care
Gymnasium +6 more
View more benefits

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Customer Support Executive

0-1 Yrs

Mumbai

5mon ago·via naukri.com
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