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1 Airblack Customer Support Executive Job

Customer Support Executive - Work from Home

1-5 years

₹ 2 - 2.5L/yr

Gurgaon / Gurugram

5 vacancies

Customer Support Executive - Work from Home

Airblack

posted 6d ago

Job Role Insights

Fixed timing

Job Description

Key Highlights

  • Position : Pre Sales Associate
  • Location: Remote
  • Experience : 0.5-3 in customer service/ pre sales
  • Timing & shift: 9:30am to 7:30pm, 6 working days
  • Language : English & Hindi
  • CTC: Upto 2.65 lacs annually + Monthly Incentives

What would you be doing?

  • Provide expert counseling to prospective students about Airblack's makeup and beauty courses, helping them choose the right programs based on their career aspirations.
  • Create and maintain a detailed list of potential prospects to target and engage with.
  • Contact 150 to 200 candidates daily through calls, emails, or other communication methods to generate interest and qualify leads.
  • Develop and manage a pipeline of prospects by maintaining effective communication and conducting regular follow-ups to drive conversions.
  • Work closely with the sales team to ensure a smooth transition of qualified leads, sharing insights and updates for a seamless handover.

What makes you a suitable candidate?

  • 0-2 Years of experience in B2C pre-sales in industries like Edtech, Banking and Insurance etc or working as a customer support/client relations in BPO sector.
  • Fluent communication in English and Hindi
  • Have a growth mindset to build India's largest skilling academy!

Why should you join Airblack?

  • Empowering Entrepreneurs: We cultivate a culture of entrepreneurship where individuals are employees and owners of their work.
  • Drive for Success: Embrace challenges head-on, applying your skills and expertise to accomplish tasks precisely and excellently.
  • Thriving Market Opportunity: Join us on an exhilarating journey as we pioneer India's inaugural platform for passion skills, offering a unique and vibrant market to shape and build upon.
  • Work with a stellar team: Great missions require great people - and we are fortunate to have some of the smartest and nicest people support us in our journey.
  • Our dream team comprises ex-entrepreneurs, VCs, and operators from places such as Goldman Sachs, Paytm, Oyo, Bain & Co., BCG, Urban Company, top IITs, IIMs, and universities such as DU and NIFT

Employment Type: Full Time, Permanent

Read full job description

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What Customer Support Executive at Airblack are saying

What Airblack employees are saying about work life

based on 169 employees
67%
92%
86%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Airblack Benefits

Submitted by Company
Job Training
Work From Home
Cafeteria
Team Outings
Soft Skill Training
100% before-time salaries +1 more
Submitted by Employees
Job Training
Work From Home
Team Outings
Health Insurance
Free Food
Soft Skill Training +6 more
View more benefits

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Customer Support Executive - Work from Home

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6d ago·via naukri.com

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