Hiring For Travel Customer Service Process

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their travel-related issues.
  
• Resolve complaints and feedback from customers in a professional manner while maintaining a high level of service quality
  
  

Desired Candidate Profile

• 1-3 years of experience in travel industry or related field (customer handling/service).
  
• Excellent communication skills for effective interaction with customers over phone/email/chat.
  
• Ability to work under pressure; handle multiple tasks simultaneously during peak periods.