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1 Open Destinations Customer Service Executive Job
Operations Executive - Customer Service
2-5 years
Panaji
1 vacancy
Operations Executive - Customer Service
Open Destinations
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Manage the GCS (Global Customer Support) mailbox by monitoring incoming emails and sending them to be investigated to the relevant department based on their nature and urgency.
- Efficiently move emails to the relevant folders or queues for further processing, ensuring timely handling and organization of correspondence.
- Log incoming emails and relevant details into Dynamics or other designated systems accurately and comprehensively for tracking and reference purposes.
- Send acknowledgments for received emails, providing reassurance to customers and stakeholders regarding their concerns or inquiries.
Required Skills
- A good grasp on English, with excellent communication skills.
- An intermediate level of computer literacy with proficiency in MS Office applications, email drafting and report writing.
- A minimum typing speed of 30 wpm with 100% accuracy.
- Should be an effective team contributor with good interpersonal skills.
- Should be able to prioritize and manage their time as required.
- Analytical approach to work and attention to detail and accuracy.
Preferred Skills
- A basic understanding of customer service in business support services Industry.
Educational Qualifications Required
Non-professional graduate or degree holder in any field.
Bachelor of Commerce
Bachelor of Travel and Tourism Management
Bachelor of Arts
Bachelor of Business Administration
Bachelor of Travel and Tourism Management
Bachelor of Arts
Bachelor of Business Administration
Employment Type: Full Time, Permanent
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What Customer Service Executive at Open Destinations are saying
Customer Service Executive salary at Open Destinations
reported by
1
employee
with 9
years exp.
₹1.8
L/yr - ₹2.4
L/yr
30%
less
than the average Customer Service Executive Salary in India
View more details
What Open Destinations employees are saying about work life
based on 80 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
Open Destinations Benefits
Job Training 
Team Outings 
Work From Home 
Soft Skill Training 
Cafeteria 
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