PA Customer Care Executive

Associate Hiring Job Description (WFO)

Designation

• Associate Customer Support (WFO)

Job Profile

• FLIPKART Voice

Job Type

• Full Time Permanent

Mandatory Criteria-

• Communication skill Excellent communication needed in English and Hindi
• Education Higher secondary
• Experience – min 1 year BPO/2year Non-BPO exp required also fresher can apply
• Work Timing – 24*7 rotational
• Week off –Rotational,6 days working
• Maximum Age Limit - 40

Interview Structure -

• HR round – Yes (over video call and Aadhar is mandatory for WFO)
• Typing Test –Min 25WPM/90% accuracy
• Training, Operations Round–Yes
• Client Round – Yes

Documents Required -

• Aadhar Card (Complete Date of Birth) – Mandatory
• Pan Card - Mandatory
• Education Marks sheets – 10th, 12th, Mandatory
• Experience Letter, Offer Letter, Pay slips (last 3 months) – Applicable for Experience Candidates

Salary and Benefits

• For Fresher (WFO) – 1,76,000, Monthly In hand 12.5k approx.
• For Experience (WFO) – 2,18,000, Monthly In hand 15.2k approx.
• ESIC & PF

Training Stipend -Amount of 300/Day to be paid for approx. 20 to 30 Days of training

Contact person Priti Agarwal 7278572383

email Pa00737248@techmahindra.com

Calling timing 11 Am to 8 PM.