Travel Coordinator

At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students

If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you arent sure you meet every qualification, please apply! Above all, we are looking for the right person!

The role of a Travel Coordinator is to assist the Senior T&E Manager in making travel arrangements for all employees, new hires, and guests which includes but not limited to scheduling flights, ground transportation, hotel accommodations, ride share services and handling any other trip-related tasks

The Travel Coordinator should be service-oriented with strong multi-tasking skills and have an understanding of the GDS travel system

Monitoring and responding to all inquiries in our T&E ticketing system

Planning Travel: Booking flights, hotel accommodations, and transportation for employees, new hires, guests as needed

Negotiating Rates: Securing cost-effective rates when room blocks are required at a non-contracted location

Enforcing Policies: Ensuring compliance with corporate guidelines and travel policies within the booking tool

Providing Support: Resolving travel-related issues and providing support to all employees

Staying Updated: Keeping up with travel regulations, safety measures and outages to ensure employees are informed in our dedicated Slack channels and T&E hub

Informing Employees: Providing information about travel documentation, such as visas, passports, medical forms, and insurance concerning international travel

Establishing Relationships/Liaison: Maintaining relationship with travel agency and submitting support tickets to our established agency when issues arise

Training: Directing and sending employees related job aids and routing them to our T&E hub as needed for guides and training

Monitor Fares: Monitoring of contracted fares in the system to ensure availability and addressing any pricing discrepancies

Reporting: Monitoring travel reports for any fares that may have been priced higher than the contracted rate and request adjustments

Vendors: Working directly with vendors in emergency cases and applying our appropriate discount codes

Also working with vendor account reps as needed

GDS System: Understanding of the GDS system and how travel works between the agency and vendors, including restrictions/limitations

Out of Policy Bookings: Address out of policy notifications/questions and working with employees to find alternatives as needed

Unused Tickets: Inform employees how unused tickets are awarded and used

Airline Fares: Address fare rules and what they mean such as NDC fares, basic vs economy to better assist the employee

Loyalty Points: Understanding of how loyalty points are conveyed between agency and vendor to ensure employee is earning their points

Assigning membership numbers to existing reservations as needed

Expense Auditing: Assist in auditing expense reports as time permits