Salesforce Team Lead

Provides leadership to an IT team with a defined set of deliverables, goals, and objectives.
Responsible for team financial management including AOP, budget management, and forecasting.
Responsible for People Management including work plan development, performance management, and people development.
Compile and present Management Reports on team performance including metrics, deliverable status, etc.
Accountable for Six Sigma training, usage and goal attainment for the team.
Ensure team adherence to all IT processes, policies, and procedures including IT Security.
Responsible of IT Controls compliance for the Team.
Engagement with customers in their respective function or business area.
Governance/Leadership for all program/projects executed or supported by their teams.
Maintain strong relationships to deliver business value using relevant Business Relationship Management practices.

Experience:

Competencies:
Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Decision quality - Making good and timely decisions that keep the organization moving forward.

Develops talent - Developing people to meet both their career goals and the organization s goals.

Directs work - Providing direction, delegating, and removing obstacles to get work done.

Drives results - Consistently achieving results, even under tough circumstances.

Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications.

IT Supplier Relationships - Leverages a vendor management framework to manage strategic supplier relationships and supplier performance based on business need throughout the contract life using the required processes and tools to control costs, drive service excellence, mitigate risks, and gain increased value from the suppliers.

Release Planning - Plans and manages the release of capabilities, features or products using inputs from the prioritized roadmap, planning, available resources and skills to communicate expected availability and releases of capability.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:
College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.