CRM Executive

Roles and Responsibilities

• Manage customer interactions through phone calls, emails, and chats to resolve queries and concerns.
  
• Provide accurate information on products/services to customers in a timely manner.
  
• Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
  
• Ensure high levels of customer satisfaction by resolving issues promptly and professionally.
  

If you are interested, please share your CV to sushmab@brigadegroup.com