System Administrator (Junior)

Key Responsibilities

1. Hardware & Network Maintenance

• Install, configure, and maintain workstations, laptops, servers, routers,

and switches.

• Assist in the setup and monitoring of the organizations LAN/WAN and

Wi-Fi networks.

• Diagnose and repair hardware malfunctions, replacing parts as

needed.

2. Google Workspace Administration

• Manage user accounts in Google Workspace (creation, modification,

removal).

• Monitor and maintain Gmail settings, Google Drive, Calendar, and

other apps/services.

• Troubleshoot and resolve Google Workspace issues, escalating when

necessary.

• Ensure proper permissions and security policies are in place for user

access.

3. System Administration

• Perform daily system monitoring: verify the integrity and availability of

hardware, server resources, and processes.

• Support operating systems (e.g., Windows, Linux) and ensure timely

updates and patches.

• Assist with user account management, group policies, and basic

permission settings.

4. Troubleshooting &Support

• Respond to technical support requests, document issues, and follow up

with users to ensure satisfactory resolution.

• Coordinate with vendors and external service providers for warranty or

specialized repairs.

• Identify recurring problems and recommend solutions for improving the

IT environment.

5. Asset Maintenance & Management

• Maintain an accurate inventory of all IT hardware and software assets.
• Track equipment lifecycles (procurement, deployment, upgrades,

retirements) and ensure proper documentation.

• Coordinate with vendors or authorized recyclers for disposal or

recycling of end-of-life devices.

• Ensure software licensing compliance and proper allocation of

hardware resources.

6. Security & Compliance

• Follow standard security protocols to protect systems and data (e.g.,

antivirus updates, password policies).

• Assist in maintaining and verifying system backups and disaster

recovery procedures.

Qualifications

Education: Diploma or Bachelors degree in Computer Science, Information

Technology, or a related field.

Experience:

• Minimum 1 year of experience in hardware, network support, asset

maintenance, and/or Google Workspace administration.

• Prior experience in a similar IT support role is a plus.

Technical Skills:

• Basic understanding of networking principles (TCP/IP, DNS, DHCP).
• Familiarity with Windows and/or Linux server environments.
• Hands-on experience with hardware setup, troubleshooting, and repair.
• Working knowledge of Google Workspace Admin Console and its core

services.

• Knowledge of common system administration tools (e.g., Active

Directory, remote management tools).

• Experience with asset management software or practices is a plus.

Soft Skills:

• Strong problem-solving skills and attention to detail.
• Good communication and customer service abilities.
• Ability to work effectively in a team environment.