Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by CredFlow Team. If you also belong to the team, you can get access from here

CredFlow Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 74 Reviews

filter salaries All Filters

13 CredFlow Jobs

Credflow - Assistant Manager - Training - SaaS/FinTech (4-7 yrs)

4-7 years

Credflow - Assistant Manager - Training - SaaS/FinTech (4-7 yrs)

CredFlow

posted 22hr ago

Job Role Insights

Flexible timing

Job Description

Key Responsibilities

Training Program Development:

- Design and develop comprehensive training programs tailored for diverse customer segments, including SMEs and financial professionals.

- Create engaging training materials such as presentations, user manuals, video tutorials, and FAQs.

Training Delivery:

- Conduct virtual and on-site training sessions for customers and internal teams to ensure effective use of CredFlow's platform and features.

- Host webinars and workshops to educate users on best practices and advanced functionalities.

Evaluation and Improvement:

- Assess training effectiveness through feedback, surveys, and performance metrics.

- Continuously refine training content and methods based on user feedback and evolving product features.

Collaboration and Support:

- Work closely with the product, customer success, and support teams to address user challenges and enhance customer satisfaction.

- Act as a liaison between customers and internal teams to identify gaps in user understanding and product usability.

Required Skills and Qualifications:

Experience:

- 4+ years of experience in training program management, preferably in the SaaS or Fintech industry.

- Proven experience in customer training, onboarding, or education for software platforms.

Technical Skills:

- Familiarity with SaaS platforms and financial tools used by SMEs, including Tally and Busy.

- Proficiency in creating multimedia training content using tools like PowerPoint, Camtasia, or similar.

Soft Skills:

- Exceptional communication and presentation skills with the ability to convey complex concepts simply.

- Strong interpersonal and teamwork abilities to collaborate across departments.

- Analytical mindset to evaluate training outcomes and implement improvements.

Preferred Qualifications

- Certification in Instructional Design, Training, or a related field.

- Hands-on experience with customer relationship management (CRM) tools and LMS platforms.

- Understanding of cash flow management challenges faced by SMEs


Functional Areas: Other

Read full job description

Prepare for Assistant Manager Trainee roles with real interview advice

What people at CredFlow are saying

What CredFlow employees are saying about work life

based on 74 employees
57%
81%
71%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

CredFlow Benefits

Cafeteria
Work From Home
Soft Skill Training
Job Training
Free Transport
Child care +6 more
View more benefits

Compare CredFlow with

Paytm

3.3
Compare

Razorpay

3.6
Compare

Mobikwik

4.0
Compare

Payed

2.8
Compare

BillDesk

3.2
Compare

PhonePe

4.0
Compare

PayPal

3.9
Compare

PolicyBazaar

3.6
Compare

LendingKart

3.2
Compare

ZestMoney

4.0
Compare

Swiggy

3.8
Compare

Udaan

4.0
Compare

CARS24

3.6
Compare

Blinkit

3.7
Compare

Meesho

3.7
Compare

Paisabazaar.com

3.5
Compare

BlackBuck

3.8
Compare

Rivigo

3.9
Compare

Ninjacart

4.0
Compare

Tata 1mg

3.7
Compare

Similar Jobs for you

Training Manager at Anveta Manpower Solutions Private Limited

8-15 Yrs

₹ 15-25 LPA

Manager Learning & Development at FinTech

4-12 Yrs

₹ 12-20 LPA

Manager Learning & Development at FinTech

2-6 Yrs

₹ 8-20 LPA

Manager Learning & Development at Employee Forums

7-13 Yrs

₹ 21-30 LPA

Area Training Manager at Anveta

4-5 Yrs

₹ 10-12 LPA

Assistant Manager at FinTech

2-6 Yrs

₹ 7-15 LPA

Assistant Manager Training & Development at Indevia Accounting Pvt. Ltd.

5-10 Yrs

₹ 15-17 LPA

Manager Learning & Development at Equentis

5-7 Yrs

₹ 15-20 LPA

Senior Manager at Nobroker.com

7-10 Yrs

₹ 20-30 LPA

Regional Training Manager at Career County

6-10 Yrs

₹ 14-18 LPA

Recently Viewed

write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent
Sorry, this job is no longer available!