Customer Project Manager

We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution accountability, compliance to group, legal, and financial directives. A key part of the role is delivering value and benefit recognition through each project, for the benefit of both Ericsson and our clients.

- Align pre-sales CFR with the contract and delivery.

- Develop project plans for approval and target execution.

- Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.

- Ensure financial performance to meet target Unadjusted Margin.

- Uphold delivery excellence within defined scope, budget, and timeline.

- Comply with applicable directives, with focus on zero impact on people and environment.

- Maintain data accuracy for conscientious and reliable reporting.

- Consultative Skills.

- Automation.

- Process Management.

- Negotiation.

- Service Delivery Business Understanding.

- Data Analytics.

- Financial Acumen.

- Artificial Intelligence (AI).

- Customer Insights.

- Ericsson Portfolio.

- Stakeholder Management.

- Change and Improvement Management.

- Program/Project Finance Management.

- Customer Relationship Building.

- Project management.