Responsibilities Build relationships: Develop long-term relationships with customers and key stakeholders Collaborate with internal teams: Work with sales, T.A, marketing, and product teams to meet client needs Negotiate contracts: Manage contract negotiations, renewals, and pricing discussions Monitor performance: Track account performance metrics and report on key outcomes Identify growth opportunities: Look for ways to upsell or cross-sell services to existing clients Promote customer success: Promote customer success stories and testimonials Stay informed: Stay informed about industry trends, market conditions, and competitors Ensure compliance: Work with legal and finance teams to ensure compliance with company policies and regulations
Skills Strong communication skills, Good listening skills, Ability to solve problems creatively, Knowledge of data analysis and sales statistics, and Ability to thrive in a high-stress environmt.