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47 Coursera Jobs
Data Systems Analyst
Coursera
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Overview:
The Data Systems Analyst will manage the ticketing system for course maintenance requests, monitor workflows, and analyze data to optimize processes. This role ensures that team activities are well-organized and efficiently executed.
Responsibilities:
- Manage and maintain the ticketing system, ensuring timely and accurate tracking of course maintenance and revision requests.
- Analyze workflow data to identify bottlenecks and implement process improvements.
- Provide scheduling and resource allocation support to the team leader.
- Generate reports on team performance, project progress, and key metrics.
- Develop and maintain dashboards for real-time monitoring and reporting.
- Ensure data accuracy and integrity in all systems and reports.
Basic Qualifications:
- Bachelor s degree in Data Analytics, Information Systems, Computer Science, or a related field.
- 2+ years of experience in a data analysis or systems management role.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and ticketing systems.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management abilities.
- Effective communication skills to liaise with team members and stakeholders.
- These job descriptions should help you attract qualified candidates to build a strong and effective team for your offshore course maintenance and revision efforts
Employment Type: Full Time, Permanent
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What people at Coursera are saying
System Analyst salary at Coursera
reported by
1
employee
with 4
years exp.
₹18.4
L/yr - ₹23.5
L/yr
96%
more
than the average System Analyst Salary in India
View more details
What Coursera employees are saying about work life
based on 30 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Coursera Benefits
View more benefits
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