Application Developer

The Application Tools D evelopment Engineer is an integral part of our M anaged Services Support Center (MSSC) team in advancing and enhancing our current applications . This role is responsible for develop ing solutions to provide fault, automation, reporting, dashboards , performance and configuration management for a large scale telephony environmen t , leveraging a combination of internal development, vendor software, and open source tools .

• Bachelors of Science in Computer Science, System Administration or equivalent
• 5+ years in software development/scripting
• 2+ years background in telecommunications or data network maintenance and/or monitoring
• Experience with software testing in multiple environments including test planning, control, execution, and quality assessment
• Application development experience in large scale environments(min imum of 5,000 user environments)
• Expert level in Linux and network skills
• Programming experience (OO languages like Java or Python and Str uctured programming such as C ) and principles of various programming languages
• Strong understanding of SNMP monitoring technologies
• Working knowledge of Networking protocols and firewall configuration
• Exceptional, definable leadership experience with proven results
• Ability to communicate (orally and written) clearly and effectively in English
• Strong analytical , interpersonal, and relationship building skills
• Strong sense of urgency and commitment to get the job done personal drive to excel
• Demonstrated problem-solv ing and troubleshooting skills
• Exceptional organizational skills and attention to detail
• Ability to analyze, use (and learn new) complex systems, technologies, and applications
• Ability to adapt to change quickly and multi-task

Desired /Preferred Qualifications

• NOSQL querying and scripting experience
• Expertise with opensource monitoring and analytics tools (like ELK stacks, Nagios, OpenNMS )
• Experience with big data systems, such as Cassandra, Hadoop, MongoDB, etc.
• Experience with search systems (e.g., Lucene, Elasticsearch )
• 3 or more years of experience with logging analysis tools and syslog (Syslog-NG/ Rsyslog or Splunk )

• Advance s and enhance s tools features and functions of our current tools and solutions
• Address es challenges of systems integration, compatibility, an d multiple platform integration
• Performs demonstrations of the tools to current and prospective customers in conjunction with sales of m aintenance and managed services
• Participates in Continuous Improvement initiatives to ensure process documentation remains relevant
• Identifies and recommend s new tools that will automate/streamline existing tools and processes
• Code s and test s new tools in acc ordance with industry standards
• Launch es new tools and provide ongoing monitoring and support
• Communicates and coordinates with Development, QA, and user-base
• E stablishes and documents requirements with internal customers then develop ing and validating the solution
• Develop s installation and configuration procedures for new tools
• Analyze s , scope s , and document s new tool requirements
• Custom Web Dashboard development
• HTML 5 webdesign