Senior Engineer Consultant - Mobile Applications

What you'll be doing...

You'll be leading multiple software engineering teams internally and externally to design and develop complex software architecture for Digital Service and Mobile Application, being a high-volume application and the face of Verizon to the world, performance in this case is of paramount importance and also customer experience cannot be ignored. This single, scalable system enables our customers to access one of the largest globally integrated networks.

Your work will help us to stay at the forefront of technology and positively impact the customer experience.

Responsibilities also include organizational leadership, project management, business process subject matter expertise to implement solutions, quality management, business acceptance testing, and communication of the improvement initiatives.

• Delivering Key ACT programs for Digital Services and App
• Handling System Errors on Digital Service.
• Handling Application performance / Reliability of Digital Service.
• Providing direction and guidance on strategic initiatives from inception to implementation.
• Creating self-serving, self-sufficient teams of business process solution architects and support personnel.
• Assisting the team on finding solutions for obstacles to meet committed deliverables.
• Providing process and application expertise, plan and guide division of work across team members.
• Utilizing business process insight and application knowledge.
• Building a culture of highly motivated team members that are focused on speed and agility resulting in customer satisfaction through innovation and silo busting.
• Developing talent, mentor and coach teams to drive continuous growth and improvement with focus on reducing time to market on our strategic goals, understanding business criticality, and removing complexity.
• Working closely with external teams to define release content and ensure growth of the platform to meet competitive demands.
• Leading and mentoring engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time.
• Supporting customers with major platform issues and coordinating triage efforts to solve them.
• Documenting and maintaining architectural guidance to ensure performance and scalability of the platform.
• Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we're looking for...

You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, you're able to cut through technical jargon to describe complex concepts in a way everyone can understand.

People know you for your strong leadership and the way you inspire teams to perform at their best. No stranger to working in a fast-paced environment, you convey a sense of urgency and handle multiple competing priorities with ease, never missing a deadline.

You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Four or more years of experience in handling Digital Web Applications and Mobile Applications
• Four or more years of relevant work experience.
• Experience in Agile 2.0 process
• Experience in Project and Product Management
• Experience in leading and building applications on cloud native architecture and tech stack.
• Strong experience in successfully handling big and complex projects using the React JS, Java, Spring reactive framework and micro services along with hands-on experience in building cloud native applications.
• Experience in progressive transformation, technology enablement & innovation
• Experience in managing larger teams
• Good understanding of enterprise service platforms and their impact in overall customer experience.
• Strong background in stakeholder and partner management along with cross-functional collaboration.
• Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply.
• Demonstrated ability to drive projects in Agile and be able coach and mentor the teams on best practices.

Even better if you have one or more of the following:

• Knowledge on Tools like Site catalyst, Glass box, Content Square etc..
• Knowledge in Mobile application development
• Knowledge on Security concepts will be an added advantage.
• Knowledge and experience in AEM, PEGA
• Knowledge and experience with SRE practice.
• Knowledge on AI/ML and usage of the same for futuristic online solutions
• Knowledge on Cloud, Containerization, DevOps, Agile, Cassandra and other emerging technologies.