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Conneqt Business Solutions
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Desktop Support Engineer
Conneqt Business Solutions
posted 19d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
Address user tickets regarding hardware, software and networking
. Troubleshooting for System errors (Software or Hardware)
. OS Installation and Outlook Configuration
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
Employment Type: Full Time, Permanent
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What people at Conneqt Business Solutions are saying
Rating based on 19 Desktop Support Engineer
reviews
Anonymous · IT & Information Security
in Navi Mumbai
Still not received night shift allowance.
Still not received night shift allowance
- Salary - Bad
Desktop Support Engineer salary at Conneqt Business Solutions
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Conneqt Business Solutions Benefits
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