Vice President - Retail Banking Operations (15-25 yrs)

Vice President - Retail Banking Operations

Responsibilities:

- Total 15+ Years' experience in Retail Operations (Must) and minimum of 5 years into team management

- Strong track record of Transformation, including experience in driving projects/initiatives that lead to improve business standards.

- Must have proven record of Develop employees and their skill set to expand

- Proven record of displaying ability to engage with all levels of the organization and collaborate cross-functionally.

- Demonstrate an understanding of the end-to-end Home Loans process and relevance to customers in all segments

- Must have managed critical operational processes with SLA and Metric responsibility

- Ability to articulate thoughts and express ideas effectively using oral, written, visual communication skills and excellent stakeholder management skills.

- Experience in understanding and executing business controls

- Detail Oriented - Exercise extreme attention to details; is thorough, accurate, organized, and productive and seeks to understand both cause and effect of a situation.

- Good Judgement - The exercise of Critical thinking, analysing and assessing and taking ownership of outcome.

- Extensive leadership and people management experience

- Understanding of banking operations processes is desirable.

- Strong stakeholder engagement and relationship experience

- Understanding of operational excellence and continuous improvement initiatives

- Proven track record of managing business change projects and change methodology.

- High understanding of the Banks risk framework

- Banking operations and Team handling.