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Benefits Administration Services Analyst II
Conduent
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Requires formal education and relevant expertise in a professional, sales, or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Ability to complete work self-guided.
- College or university degree required.
General Profile
- Requires knowledge and experience in own field.
- Will acquire higher-level knowledge and skills.
- Develops an understanding of the company, processes, and customers.
- Uses existing procedures to solve routine or standard problems.
- Receives moderate guidance and direction from others.
Functional Knowledge
- Requires expanded conceptual understanding of theories, practices, and procedures.
Business Expertise
- Uses an understanding of key business drivers to accomplish work.
Impact
- Impacts own team through the quality of the services or information provided.
- Follows standardized procedures and practices to achieve objectives and meet deadlines.
Leadership
- No supervisory responsibilities.
- Provides informal guidance to new team members.
Problem Solving
- Uses existing procedures and technical experience to solve problems.
Interpersonal Skills
- Exchanges complex information and ideas effectively.
Responsibility Statements
- Executes established benefits processes and seeks guidance from Sr. Analysts.
- Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
- Triages intermediate system issues to confirm adherence to requirements.
- Performs peer review on work completed by other peers.
- Interfaces with external client contacts to resolve day-to-day benefit questions.
- Reviews benefit reports, determines action required and gives direction to team members.
- Identifies system and process enhancements to improve process efficiencies.
- Mentors and coaches junior members.
- Performs other duties as assigned.
- Complies with all policies and standards.
Employment Type: Full Time, Permanent
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People are getting interviews at Conduent through
People are getting interviews through
(based on 129 Conduent interviews)
Walkin
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
28%
26%
19%
7%
6%
2%
12% candidates got the interview through other sources.
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Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Conduent are saying
What Conduent employees are saying about work life
based on 2.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Conduent Benefits
Submitted by Company
State of the art offices An inclusive work environment Professional Learning & Development Employee Programs Health and Welfare Paid Time Off
Submitted by Employees
View more benefits 
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