Add office photos
i
Conduent
Compare
All Filters
222 Conduent Jobs
Benefits Administration Services Associate III
Conduent
·
0-3 years
Hyderabad / Secunderabad
1 vacancy
Benefits Administration Services Associate III
Conduent
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
- Expanded skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.
- Developed skillset in a range of processes, procedures, and systems.
- Supports to achieve company goals by helping teams to integrate and work together.
- Impacts a team through quality of the services provided and information shared.
- Uses discretion to modify work practices and processes to achieve results or improve efficiency.
- May provide guidance to junior team members.
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
- Exchanges information and ideas effectively.
- Improves participant decision-making process by advising participants on plan provisions.
- Responds to client-specific inquiries, including telephone and web correspondence.
- Completes transactions related to customer inquiries with limited supervision.
- Meets timeliness and accuracy standards.
- Documents calls by creating detailed notes in the case management system.
- Completes callbacks in a timely manner and escalates as appropriate.
- Adheres to call center metrics and guidelines within established procedures.
- Assists junior employees by answering questions or taking escalated calls with guidance.
- Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
- Explains the appropriate participant forms and provides guidance on completion.
- Performs other duties as assigned.
- Complies with all policies and standards.
Employment Type: Full Time, Permanent
Read full job descriptionConduent Interview Questions & Tips
Prepare for Conduent roles with real interview advice
People are getting interviews at Conduent through
People are getting interviews through
(based on 127 Conduent interviews) What people at Conduent are saying
What Conduent employees are saying about work life
Conduent Benefits
State of the art offices An inclusive work environment Professional Learning & Development Employee Programs Health and Welfare Paid Time Off 
Compare Conduent with
Wipro
Genpact
Tech Mahindra
HCLTech
Infosys
TCS
Accenture
Capgemini
Cognizant
IBM
Teleperformance
Concentrix Corporation
iEnergizer
WNS
Infosys BPM
Conneqt Business Solutions
Quess
HGS
Omega Healthcare
Firstsource Solutions
Similar Jobs for you
Benefits Administration Services Associate III
0-3 Yrs
Hyderabad / Secunderabad
Senior Full Stack Developer
7-9 Yrs
₹ 8 - 17L/yr
Hyderabad / Secunderabad, Bangalore / Bengaluru
