Add office photos
Engaged Employer
i
This company page is being actively managed by
Conduent Team. If you also belong to the team, you
can get access from
here
Conduent
Compare
All Filters
227 Conduent Jobs
Benefits Administration Services Associate III
Conduent
·
0-3 years
Hyderabad / Secunderabad
1 vacancy
Benefits Administration Services Associate III
Conduent
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Expanded skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.
Functional Knowledge
- Developed skillset in a range of processes, procedures, and systems.
Business Expertise
- Supports to achieve company goals by helping teams to integrate and work together.
Impact
- Impacts a team through quality of the services provided and information shared.
- Uses discretion to modify work practices and processes to achieve results or improve efficiency.
Leadership
- May provide guidance to junior team members.
Problem Solving
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Improves participant decision-making process by advising participants on plan provisions.
- Responds to client-specific inquiries, including telephone and web correspondence.
- Completes transactions related to customer inquiries with limited supervision.
- Meets timeliness and accuracy standards.
- Documents calls by creating detailed notes in the case management system.
- Completes callbacks in a timely manner and escalates as appropriate.
- Adheres to call center metrics and guidelines within established procedures.
- Assists junior employees by answering questions or taking escalated calls with guidance.
- Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
- Explains the appropriate participant forms and provides guidance on completion.
- Performs other duties as assigned.
- Complies with all policies and standards.
Employment Type: Full Time, Permanent
Read full job descriptionConduent Interview Questions & Tips
Prepare for Conduent roles with real interview advice
People are getting interviews at Conduent through
People are getting interviews through
(based on 127 Conduent interviews)
Job Portal
Walkin
Referral
Campus Placement
Company Website
Recruitment Consultant
27%
26%
19%
7%
6%
2%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Conduent are saying
What Conduent employees are saying about work life
based on 2.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Conduent Benefits
Submitted by Company
State of the art offices An inclusive work environment Professional Learning & Development Employee Programs Health and Welfare Paid Time Off
Submitted by Employees
View more benefits 
Compare Conduent with
Wipro
Compare
Genpact
Compare
Tech Mahindra
Compare
HCLTech
Compare
Infosys
Compare
TCS
Compare
Accenture
Compare
Capgemini
Compare
Cognizant
Compare
IBM
Compare
WNS
Compare
Infosys BPM
Compare
Conneqt Business Solutions
Compare
HGS
Compare
Quess
Compare
Omega Healthcare
Compare
First Source
Compare
Statestreet HCL Services
Compare
IKS Health
Compare
IntouchCX
Compare
Similar Jobs for you
Benefits Administration Services Associate III
0-3 Yrs
Hyderabad / Secunderabad
Data Entry Associate - Night Shift - Fresher Only - ITPL
Bangalore / Bengaluru
Share an Interview