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Manager, Benefits Administration Services
Conduent
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Requires broad technical expertise and company/industry knowledge.
- Accountable for program management functions.
- Assists other associates in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
General Profile
- Accountable for team performance and results.
- Manages professional employees and/or supervisors.
- Adapts plans and priorities based on resource and operational challenges.
- Acts based on policies, procedures.
- Receives guidance from managers.
- Provides technical guidance to employees, colleagues, and customers.
Functional Knowledge
- Understands and applies concepts in the field of expertise.
- Has growing knowledge of other disciplines.
Business Expertise
- Translates strategy and priorities into work product.
Impact
- Positively impacts the level of service.
- Influences the teamability to meet quality, volume, and timeline targets.
- Guides based on policies, resource requirements, budgets, and business plans.
Leadership
- Builds team engagement to meet service and operational challenges.
- Provides recommendations for OT, operational expenses, and rollup data.
Problem Solving
- Resolves technical, operational, and organizational problems.
- Supports problem solving across an organizational matrix.
Interpersonal Skills
- Guides and influences internal and external customers or agencies.
Responsibility Statements
- Leads day-to-day functions, including people management and operational subjects.
- Drives innovation and efficiencies of business opportunities, applying processes improvements or new systems.
- Responsible for compliance, organizational policies and local regulations.
- Responds to ongoing delivery queries and escalations.
- Discusses open issues during client meetings.
- Monitors volume-driven trend activities to develop strategic recommendations for continuous improvement.
- Engages clients or vendors to gather requirements for applicable changes.
- Provides resolution to a range of complex processes.
- Ensures performance and quality standards.
- Identifies opportunities for cross-client standardization.
- Responsible for routine maintenance and continuity plan updates.
- Performs other duties as assigned.
- Complies with all policies, procedures, and standards.
Employment Type: Full Time, Permanent
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People are getting interviews at Conduent through
People are getting interviews through
(based on 127 Conduent interviews)
Job Portal
Walkin
Referral
Campus Placement
Company Website
Recruitment Consultant
27%
26%
19%
7%
6%
2%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Conduent are saying
What Conduent employees are saying about work life
based on 2.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Conduent Benefits
Submitted by Company
State of the art offices An inclusive work environment Professional Learning & Development Employee Programs Health and Welfare Paid Time Off
Submitted by Employees
View more benefits 
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