Assistant Manager- CRM

Assisting AGM CRM for the Smooth function of the CRM

Job Duties Responsibilities:

• Customer Support / Service experience will be required.B
• The role will be to deal with Walk in customers and customer service.
• Ability to effectively handle multiple tasks (taking calls, responding to e-mails, updating performance trackers, self-study on process updates) in a fast paced environment
• Excellent Communication skills
• Take calls from clients and initiate the right response to them, positively and professionally.
• Knowledge of customer service principles and practices
• Responsible for meeting daily, weekly, monthly and annual targets.

Job Requirements: