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12 Concorde Group Jobs
CRM Executive
Concorde Group
posted 15d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Taking in-bound and out-bound calls to address queries/concerns of new customers and existing tenants
- Coordinating with other teams to resolve these concerns
- Being accessible to members and on call at the property to resolve any issues relating to but not limited to power outages, breakages, supply chain constraints and to deploy the requisite staff and well-timed solutions
- Work closely with the management team to develop inventive and interactive events for the members and coordinate with the talent as well as assist with and in some cases organise execution of said events on site as well as during out bounds.
- Monitoring reports of Move-ins and Move-outs and calling them as scheduled.
- Working with the housekeeping staff to ensure smooth check-in and check-out.
- Assign technician to resolve issues as and when required
- Telephonic reminder to Collect payments as and when they are due
- Follow-ups over call as and when required
- Call tenants who are raising notice to try and retain them
Employment Type: Full Time, Permanent
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CRM Executive salary at Concorde Group
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Concorde Group Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Team Outings 
Free Transport 
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